Returns & Exchanges
At Atlas Stationers, we want you to be fully satisfied with your fine writing instruments and stationery supplies. If you are not completely happy with your purchase, you may return eligible items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the unused items in their original manufacturer packaging, ensuring all nib protectors, ink cartridges, and certificates of authenticity are included.
- 3.Ship the Return
Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our Chicago-based storefront.
- 4.Receive Your Refund
Once our team inspects the returned goods for quality assurance, we will issue a refund to your original payment method within 5-7 business days.